ΑΠΟΡΡΗΤΟ

Privacy Policy

Effective July 13, 2026

1. What this covers

This is a plain description of what Hellenic Tales collects when you use the service, why, and what you can do about it. It applies to the website and account you sign up for. It doesn’t apply to other sites you might reach by clicking a link from here.

2. What we collect

  • Account info: your name, email address, and password (stored as a secure hash, never in plain text). If you sign up for Book Studio family names or personalization details, that’s part of your account too.
  • What you generate: the topics, levels, and preferences you choose for stories, and the stories themselves, so you can find them again in your library.
  • Personalization: if you use the “put yourself in the story” feature, the names, places, and interests you save so future stories can use them. This is optional and only used for that purpose.
  • Photos: if you upload a photo to a Book Studio book, it’s stored privately and only used to render your own book.
  • Usage: which features you use and how often, so we can enforce plan limits fairly and figure out what’s actually useful to build next.
  • Billing: if you subscribe to a paid plan, Stripe handles your card details directly; we never see or store your full card number. We keep a record that you’re a Stripe customer so your subscription stays linked to your account.

3. Who we share it with

We don’t sell your data. A handful of vendors process it on our behalf to make the service work:

  • Stripe for payment processing.
  • Google Gemini (via OpenRouter) to generate story text from the topic and level you choose.
  • ElevenLabs to generate read-aloud audio, for paid plans that use it.
  • Cloudflare for photo storage (Book Studio) and bot protection at signup.
  • Resend to send account emails like verification and receipts.
  • Railway, our hosting provider, which runs the servers and database.

Each of these only receives what it needs to do its specific job. If you choose to publish a story to the public library or make your profile public, that content is, by design, visible to anyone, as described in our Content Policy.

4. Kids and family accounts

Hellenic Tales is built with families in mind, but accounts are created and managed by an adult. If you’re a parent generating stories for your kids, the account, email, and billing stay under your name and control. We don’t knowingly collect account information directly from children.

5. Your choices

  • Your public profile is private by default. You choose if and when to make it public, from your Account page.
  • You can delete individual stories, saved personalization details, or uploaded photos at any time.
  • You can request your account and its data be deleted by reaching out through the support ticket system on your Account page. Deleted-user content that’s already been published stays anonymized rather than removed outright, so other readers aren’t left with broken links.
  • You can cancel a paid plan any time; you keep access until the current billing period ends.

6. Security

Passwords are stored as secure hashes, never as plain text. Traffic to the site is encrypted. No system is perfectly secure, but we treat your account and content the way we’d want our own family’s treated.

7. Changes to this policy

If this changes in a way that matters, we’ll update the effective date above and, for significant changes, let you know directly.

8. Questions

Reach us through the support ticket system on your Account page.